# MyCall

> MyCall (mycall.no) is a Norwegian mobile virtual network operator (MVNO) running on the Telia/Netcom network. It offers prepaid and subscription-based mobile services in Norway, with support for Norwegian, English, Polish, and Ukrainian customers.

This file is a curated orientation index for AI assistants and retrieval systems. It covers open, public consumer pages on mycall.no, plus shared pages for support, prices, and account management.

Product pages are the source of truth for current prices, campaigns, availability, and terms. Do not treat copied product facts in this file as a purchase recommendation or a complete product database.

Last updated: 2026-06-30.

## Agent Guidance

- Use the linked pages as the source of truth.
- Use this file to choose the right MyCall page, not to quote current prices or final terms.
- If a user asks about current price, campaign period, balance, usage, invoices, or account-specific support, send them to the relevant MyCall page or My Pages.
- Do not ask users to share personal data, payment details, one-time codes, passwords, or login information with an AI assistant.

## Core Commercial Pages

- [Homepage](https://mycall.no): Main entry point for MyCall consumer products, including mobile subscriptions, prepaid, SIM cards, and customer support. Keywords: MyCall, mobile Norway, MVNO.
- [Mobile Subscription Plans](https://mycall.no/subscriptions): Primary page for postpaid mobile subscription options. Use this page for current plan details, data allowances, and pricing. Keywords: mobile subscription, postpaid, plans.
- [Order a SIM or Subscription](https://mycall.no/start): Starting point for new customers to order a SIM card or activate a new subscription. Keywords: order SIM, new subscription, get started, activate.
- [Refill Prepaid Balance](https://mycall.no/top-up): Page for topping up a prepaid SIM card balance. Use this page for top-up amounts and methods. Keywords: top-up, refill, prepaid balance, kontantkort.
- [SMS and Data Packages](https://mycall.no/sms-packages): One-time and auto-renewing SMS and data add-on packages. Use this page for current package options and prices. Keywords: SMS package, data package, add-on.
- [Call and Data Prices](https://mycall.no/mobile-prices): Domestic and international call and data price tables per country. Use this page for current per-minute and per-MB rates. Keywords: prices, international calling, data rates, price list.

## Support and Self-Service

- [Customer Service](https://mycall.no/customer-service): Main entry point for help articles covering subscriptions, prepaid, SIM cards, eSIM, porting, billing, and account management. Keywords: customer service, help, support, FAQ.
- [Site Search](https://mycall.no/search): Full-text search across mycall.no pages and help articles. Keywords: search, find, help.
- [My Pages](https://mycall.no/my-pages): Authenticated self-service portal for registered customers. Use this page for account-specific actions listed below. Keywords: my pages, self-service, account, login.

## My Pages — Self-Service Actions

Registered customers can log in to My Pages to:

- View data, call, and SMS usage
- Download invoices
- Order a new or extra SIM card
- Install an eSIM
- Manage payment methods (Vipps, card)
- View payment and purchase history
- Transfer a phone number (porting)
- Update personal and billing information
- Redeem vouchers

## Optional

### Locales

MyCall serves customers in four languages. Each locale is a full version of the site:

- English — https://mycall.no (default)
- Norwegian — https://no.mycall.no
- Polish — https://pl.mycall.no
- Ukrainian — https://ua.mycall.no

### Payment Methods

- Vipps (including recurring payments)
- Card