Transfer Your Mobile Number to Mycall
Ordering and Delivery:
- It takes at least 5 business days to transfer your number to Mycall.
- When you place the order, you will receive a letter with your new SIM card. The letter will show the date and time when the SIM card will be activated.
During the Transfer:
- Your current subscription will remain active until the transfer is complete.
- We cannot transfer canceled numbers or numbers registered to other individuals. Check with your current mobile provider if you are unsure.
Two SIM Card Period:
- Both SIM cards will work for a short period.
- You may experience issues receiving calls on the old SIM card.
After the Transfer:
- Use the new SIM card from Mycall and ensure that you have all your contacts and important information before discarding the old SIM card.
How to Get Started
Order a SIM Card
- Go to https://mycall.no/mobilabonnement/bestill
- Click on "I don't have a mobile number" on the homepage.
- Fill out the order form with the required information such as name, address, and contact details.
- Choose whether you want a prepaid card or a subscription.
- Complete the order by clicking "Order Now."
- You will receive the SIM card by mail within a few days.
Activate the SIM Card
- Once you have received the SIM card, insert it into your phone.
- Go to My Page to activate the SIM card.
- Follow the on-screen instructions to complete the activation.
- You can also call Mycall's customer service for assistance with activation.
Top Up Your Balance
- Log in to "My Page" on mycall.no.
- Select "Top Up Balance."
- Choose the desired top-up amount and complete the payment.
- You can also top up your balance via the Mycall app or at stores that sell Mycall products.
Choose a Subscription or Plan
- Go to "Abonnementer og pakker" mycall.no to see available options.
- Select a plan that suits your needs for data, calls, and messages.
- Activate the plan by following the instructions on the website.
Download the Mycall App
- Download the Mycall app from the App Store or Google Play.
- Log in with your Mycall account.
- Use the app to manage your subscription, check your balance, top up your prepaid card, and monitor your usage.
Contact Customer Service if Needed
- If you have questions or need assistance, you can contact Mycall's customer service.
- Go to "Customer Service" on mycall.no for contact information and opening hours.
Thank you for choosing Mycall! We are pleased to have you as a customer and look forward to providing you with the best mobile experience.
Simple and Transparent Subscriptions
At Mycall, you get subscriptions tailored to your needs, whether you use a lot of data, send many SMS messages, or make many calls within Norway or abroad. Our solutions are flexible and give you full control over your mobile costs.
Affordable Prices
We offer competitive prices with no hidden costs, so you always know what you are paying for. Our subscriptions give you great value for money, with low prices both domestically and internationally.
Excellent Coverage and Quality
Mycall uses Norway's fastest 5G network from Telia, ensuring you good coverage and high quality for calls and data, wherever you are.
Free International Calls
Stay in touch with friends and family abroad with our favorable international call rates. Some of our subscriptions even include calls to selected countries at no extra cost.
User-Friendly App
Manage your subscription, check your usage, and top up your balance directly from our Mycall app. It has never been easier to keep track of your mobile usage.
World-Class Customer Service
Our friendly and knowledgeable customer service team is always ready to help you. We value our customers and strive to provide a positive experience every time you need us.
No Binding Period
We believe in flexibility. That's why we have no binding period on our subscriptions. You are free to change or cancel your subscription at any time without extra costs.