Replace your SIM-card

We are modernising our network to give you a better and more reliable service. Your current SIM card is not compatible with this update and needs to be replaced.
Replacing your SIM card is completely free. Your phone number, plan, and all your services will stay exactly the same.

Replace SIM in three easy steps

  1. 1

    Order new SIM

    Click the button below to get started

  2. 2

    Get your SIM

    In your mailbox or pick up in store

  3. 3

    Activate new SIM

    Scan the QR code and follow the instructions
Order new SIM

Want it faster?

If your phone supports eSIM, you can easily switch to eSIM by logging in to My pages. This option gives you a digital SIM-card and makes your upgrade quick and simplle within minutes.

What you need to know to replace your SIM card