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Invoice explanation
PIN & PUK
Balance & consumption

You can check your balance and usage in the following ways:

  • Log in to My Page
  • Log in to the Mycall App
  • Send SALDO to 06160
  • To see the expiration date of your active packages, send an SMS with the keyword UTLØP to 06160

The services are free.

Standard grense

You can use up to 500 kroner per month.

Change the limit

You can adjust this limit to a different amount yourself.

Applies to all types of subscriptions

Bill shock applies to both postpaid and prepaid subscriptions, worldwide.

It also applies to use in satellite networks.

Per SIM card

The limit applies per SIM card. If you have an Extra SIM, the 500 kroner limit applies to each SIM card.

Notification at 80% usage

When you have used 80% of the limit, you will receive an SMS informing you of this.

You will also get information on how to increase the limit.

Blocking at 100% usage

When you reach 100% of the limit, your subscription will be blocked for data use abroad for the rest of the month.

You will receive an SMS about the block and how to increase the limit.

How to increase the limit

Send an SMS with the text "KVOTE UTLAND <amount>" to 06160 (this applies only to the current month).

When you have used up your monthly data quota, the speed of your data will be reduced to 64 Kbps. You will still be able to use the internet, but it will be very slow. You won’t pay anything for data usage when you are at this reduced speed.

This way, you have full control over your data costs.

How does it work?

You will receive 2 SMS messages with information about how much data you have left.

SMS 1:

Sent to you when you are close to using up your included data quota.

SMS 2:

Sent to you when you have used 100% of your included data quota and have 0 MB remaining.

If you need more data at full speed, you will be offered to buy data packages via SMS. We have 4 data packages available for purchase in the Mycall app, via SMS, or on My Page.